Nortek Security & Control
e3 Tele-entry system
Rethinking the keypad entry experience for a modern generation.
The Why
Access Security Panels are typically outdated boxes that are often difficult to use. Many panels exhibit obscure step-by-step processes that lead a visitor down a corridor of instructions to get to the resident. The information displays are often in uncomfortable distances from car windows and the buttons are often illegible, especially as the sun descends. In addition, the pay-phone keypad is typically jam-packed with commands, in which the # and * buttons are crowded with possible functions – an antiquated pay-phone legacy.
Nortek Security & Control was determined to fix these issues.
The Who
Nice, a global manufacturer of smart home, security and building automation solutions acquired Nortek Control in October 2021. Nortek Security & Control is a leader in wireless security systems, with over 20 million connected devices across the country. Nortek recognized that expectations for product and user interface must parallel our intuitive smartphone experiences.
Nortek engaged with DDSTUDIO to discuss design and development for their Next-Generation Access Security Panels for communities and complexes that would provide a new easy and effective user experience for both resident and visitor.
The How
The design specialists at DDSTUDIO began with a range of panels at various price points, from a full tablet touch screen to a version with a dual keypad and small information display. The challenge was to design a sleek and modern, rugged and durable branded aesthetic; together with a new digital user experience that would embrace simple instructions and fast access, supported by appropriate sound signatures.
Location: San Diego, California
Client Type: Large Corp
The Feeling
Uniquely designed for today’s user, the e3* Tele-Entry System simplifies the access experience, speeding-up how we locate and contact residents. The initial offering has an intuitive 4.3” color screen interface that minimizes click-thru steps via visual navigation prompts and voice guidance.
The Experience
The e3 Tele-Entry System is designed for multi-dwelling buildings and gated communities. It is easy to manage via the browser-based Remote Management Console that is shared across all three of the Linear e3* access control family members.
